The purported problems are only found on the IOR seven-inch infotainment system and not the larger 8-inch system that is found in many of the same vehicles. GM has not publicly responded to the claims made in the class-action lawsuit. The list of affected vehicles is as follows, via Car Complaints: The suit also alleges these problems have turned affected vehicles into “ticking time bombs” and diminished their second-hand value considerably. GM has not yet issued a software update for the IOR 7-inch system that might address the purported problems, either. The suit says that GM dealers refuse to replace or repair the faulty infotainment systems and that the automaker will not issue a recall for the problems. To terminate the sound, the lawsuit says, “the vehicle operator must turn off the ignition, open and close the vehicle door, and reengage the ignition.” Users also report that the reverse camera image will remain on the screen for 30-50 seconds after the vehicle has been put into drive, confusing and/or distracting drivers. ![]() GM previously issue a technical service bulletin pertaining to this issue, which indicated the system’s audio volume may “ramp up to maximum without input to the volume controls.”Īdditionally, some users report that when on a Bluetooth audio call, the ringer sound will not stop for the duration of the call. Some users also report the system’s audio volume will suddenly spike to max volume, distracting drivers while they are behind the wheel. District Court for the Middle District of Florida alleging problems with its IOR seven-inch infotainment system.Īccording to Car Complaints, the original plaintiff in the class-action lawsuit says the IOR 7-inch radio in certain 20 model year GM vehicles are prone to experiencing a range of different issues including Bluetooth problems, display screens that suddenly go black and rearview camera problems. ![]() A class-action lawsuit has been filed against General Motors in the U.S.
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